Outlook Live Answers Sydney Mail Questions

In response to the mounting questions about the new hosted Exchange services, a new website has been launched at http://outlookliveanswers.com/ to support your everyday email.

Already, it answers a range of questions from “What is Outlook Live?” all the way to synchronising contacts with other Live services. I think this site will be welcomed by many students, especially those who are a little more technically inclined. It even tells you how not to use the Outlook Live web interface, and fall back to POP and IMAP mail access.

It looks like that this website is intended to be a specialised community revolving around solving issues and problems with Outlook Live. A feature many would find welcome is the service availability status, which we hope would remain green most of the time.

Sydney Mail: where did my emails go?

I have to say, it is a real hassle. First, the usual Sydney Uni email address changed, and now when we log onto Outlook Live, all our existing emails aren’t there in the new email account.

One thing that we should be clear about is that the Sydney Mail service is actually a totally separate email account! So everyone’s @uni.sydney.edu.au account starts fresh and uncluttered. In one way this is good, but it’s also a pain if we want to get to our existing emails.

Transferring emails across to the new account

One way we can set up so that even if someone sends an email to our old email address, it’d still show up in the new email account is by getting Outlook Live to pull emails from there.

There’s a good set of instructions provided by ICT. This way, any emails that’s been sent to your old address @mail.usyd.edu.au can then be seen in your new account.

What if I already have it set up to forward emails to another email address?

Since it’s a brand new account, it’s necessary to set this forwarding up again. Again, ICT’s put up a dedicated section just for this.

Update - The technique doescribed by USYD ICT to forward emails is literally forward! Which means, the emails you receive on your other account will be seen as though it was coming from yourself. Many email services now (Gmail, Live Mail, Yahoo, etc.) support pulling emails from another account using something called “POP3″. Enoch has a guide on how to get this working with Gmail.

Update 27 Jul 10: Removed links to removed pages on USYD ICT site.

Sydney Mail is now Live!

For those USYD students anxiously waiting for their new Outlook Live based email service, it’s now live!

One of the first thing everyone should do is enable Junk Mail filtering – you can do this by going to settings, then Junk E-Mail, which then shows you the option to enable “Automatically filter junk e-mail”

Have fun!

Sydney Uni Students Gets New Outlook Live Email Service

Just received an email from the ICT guys at Sydney Uni – all students are getting a new email service! According to ICT Switch, the email service is going to be the new hosted services from Microsoft, called Outlook Live. It means that there’s finally a decent user interface to the university email, plus seamless Outlook integration!

This is great new, because unlike Hotmail (or Windows Live Mail), hosted Outlook services are Ad-Free! Or so I hope. Which means, we’ll be getting the best email services without the unnecessary advertising. Also, we’ll be able to keep the email address even after leaving uni, which is absolutely awesome. It’s a good thing that it means the uni doesn’t have to manage (and pay for) the mail services even for students whom have left.

The only issue is, I’d have to change my uni email address, and changing emails addresses is never fun. Thank goodness that I can keep this email address forever.

I tried to log onto my new email account today at https://www.outlook.com/, but it appears that it hasn’t been activated yet. Can’t wait until it kicks off on 6 May 09!

A copy of the email can be found after the break.

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