Sydney Mail: where did my emails go?

I have to say, it is a real hassle. First, the usual Sydney Uni email address changed, and now when we log onto Outlook Live, all our existing emails aren’t there in the new email account.

One thing that we should be clear about is that the Sydney Mail service is actually a totally separate email account! So everyone’s @uni.sydney.edu.au account starts fresh and uncluttered. In one way this is good, but it’s also a pain if we want to get to our existing emails.

Transferring emails across to the new account

One way we can set up so that even if someone sends an email to our old email address, it’d still show up in the new email account is by getting Outlook Live to pull emails from there.

There’s a good set of instructions provided by ICT. This way, any emails that’s been sent to your old address @mail.usyd.edu.au can then be seen in your new account.

What if I already have it set up to forward emails to another email address?

Since it’s a brand new account, it’s necessary to set this forwarding up again. Again, ICT’s put up a dedicated section just for this.

Update - The technique doescribed by USYD ICT to forward emails is literally forward! Which means, the emails you receive on your other account will be seen as though it was coming from yourself. Many email services now (Gmail, Live Mail, Yahoo, etc.) support pulling emails from another account using something called “POP3″. Enoch has a guide on how to get this working with Gmail.

Update 27 Jul 10: Removed links to removed pages on USYD ICT site.