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After a little searching on the Internet, it appears that the cause of the problem lies in Outlook’s protection measures. Somehow it thought that Google Calendar Sync is broken, and so disabled it to prevent it from killing Outlook. Yes, it did save Outlook and all your calendar items, but syncing now doesn’t work.

So here’s how you re-enable it. In Outlook 2007, go to Help > Disabled Items… then select the Google Calendar Sync add-in to enable. Simple.

OutlookDisabledItems

EnableGoogleCalendarSync

9 Responses to “Solution to Google Calendar Sync Problem”

  1. Martin Kelly says:

    after wading through lots of nonsense answers, at last the voice of reason, the right solution. Thanks very much!

  2. Kjell Olsson says:

    Thank you so much! I was about to give up after all the different things I’ve tried…

  3. Austin says:

    Thanks for this great tip. Works like a charm

  4. fluxcapacit0r says:

    Bingo! Thanks for the tip.

  5. Gh0stman says:

    Thanks !!! A beacon of light on the darkiest times…

  6. Oser says:

    This worked great fore me as well in Outlook 2003.
    There, you go to:

    Help > About Microsoft Office Outlook > Disabled Items

  7. [...] Also, if Google Calendar Sync stops working – check out the Google Calendar Sync pages in the Google Help Center but also see Edmund Tse’s post describing how Outlook may disable Google Calendar Sync if it things there i…. [...]

  8. Laurent29 says:

    Bonjour,
    Pour les versions antérieurs à 2007 d’Outlook, la fonction disable items de l’aide est accessible dans l’item “A propos de Microsoft Office Outlook et le bouton en bas à gauche “éléments désactivés …” ou “Disable items …”
    Encore merci à Edmund Tse pour son aide.
    Cordialement,

  9. Alex says:

    Great! It was exactly my problem! (The Google Sync dll wouldn’t load ever). Now it seem to be working again ;-) Thanks

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