Laptop repairs

Yesterday, I’ve sent my laptop (Lenovo 3000 V100) back to the manufacturer for minor repairs. The problem I’ve had with it is, that the left mouse button below the touchpad has become rather insensitive to clicks. Sometimes, when I click on the mouse button, I can hear the physical “click” but the computer doesn’t register it. I felt that it was a little odd for a laptop to have a low durability switch installed for a touchpad button, since it is obvious that it will be used quite often. I was actually quite surprised to see this happen since it has only been a year since I’ve bought the laptop.

If you happen to own or have used a Lenovo 3000 V100, N100 or C100 (maybe even the new 200 series?), you would know what the touchpad looks like – it uses the same one. I would like to hear from you whether or not you have experienced this problem.

Today, I received a call from Lenovo to tell me that they have received my laptop and just waiting on parts to come in. That means next day delivery to the repair centre! Well done Lenovo.

  • mike

    How was the problem fixed? I have the same problem!

  • http://www.edmundtse.com Edmund Tse

    Are you using the 100 series or 200 series? I’ve noticed that the trackpads on the V200 is slightly different, and it looks grey compared with the V100.

    Lenovo replaced the keyboard bezel, and returned it to me. It was a little better, but not too much. I suspect a fault with the original design (and hence it was modified in the 200 series).

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